Our brand operates worldwide with delivery all across the globe. The standard shipment procedure takes approx. 12 to 14 working days after the payment has been cleared. You will receive an email from us that will have the tracking details and your product shipping information after we ship your order. In case the shipment of the order is late you may contact us through our email for any enquiry, and our team will try to respond to you immediately. The orders placed maybe delayed only due to the shortage of fabric or quality checking. Due to the weather conditions in some countries, the shipping takes more time, i.e., up to 20 business days.
What is Worldwide Free Shipping:
Jacket Experts offers free shipping throughout the world, however, if the customer wants their order to arrive before the estimated time, we have policies on Expedite Shipping which costs $25. Through our Expedited Shipping, you will receive your order in only 06 to 08 working days.
What About Shipping Access:
We only trust the most reliable shipping sources such as DPEX worldwide Express, USPS, SKYNET Worldwide Express, DHL, Global and TNT etc. After dispatching a parcel from our end, we send an email that has the shipping and tracking details. If at the time of delivery you are not available you can nominate your neighbor to receive the order on your behalf or you can also leave an absence note.
What are applicable notes for sure?
In order to ensure that the delivery is fast and accurate you must provide us your accurate shipping address with your contact number etc. We will not send your order through PO Boxes APO/FPO addresses. Your correct and complete residential address for shipment is required.
When Do You Receive Notifications By Us?
After you place your order with us, you will receive a note about the order confirmation and a copy of an invoice of the item you have chosen. If you do not receive a notice from us, it means that your registration was not successful due to technical problems. In this situation, your order will not be delivered to the shipping department until you receive the confirmation receipt.
How do you claim for delayed delivery and damaged item?
Our aim is to provide the customers with an outstanding service. Therefore, we will compensate if you are unable to receive our product and you cannot track your consignment within the estimated time. We will restore your credit from our end on your paypal account or credit card, or provide you with a substitute.
If you receive a damaged product you may contact via email within 07 working days after the delivery date.
What is the estimated delivery time?
It usually takes approx. 02 to 05 working days for your order to be delivered at your doorstep from our shipping department. You will receive an email from us with the tracking ID and shipping details.
When delivery becomes a “Gift”?
In order to avoid issues such as governmental red tape or custom problems, we mark your order as a “GIFT”. For more information about this you can send us an email.
Where do we ship?
Jackets Expert is an international jacket producer and provider. Our delivery service are available for countries such as U.K, U.S, all over Europe and every Asian country. Jackets Expert has several shipping points in different countries, therefore we may deliver your order from any point. Our quality assurance department is very dedicated and we will only ship the order after it has passed all the checking steps. If you are unhappy with the product, you may return the product to us after reading our Return and Exchange Policy.