Jackets Expert aims to provide all its customers in an efficient way. We have the easiest and the most convenient return policies that are all in our all efforts are for the benefits of clients. Easiest return and exchange policy is for the favour of the consumes. Jackets Expert offers a 30 days return and exchange guidelines and strictly follow rules and regulations. Our policies are not troublesome and customer-friendly. The return and exchange policies are given below: 

  • Jackets Expert has a very accurate size chart for the perfect measurement.  Customers should always check for the correct size according to their real measurement before placing the order. This is a crucial step as we strictly follow the measurements that are provided to us. In case of any errors, please contact our customer service team at Jackets Expert within 03 business days after the delivery of the jacket. Our team is there to answer any to any queries or concerns you have. However, after 03 business days you will not be able to utilize the option of return or exchange. Our customer service team will guide you to the email customer support team in case of confusion regarding the size. 
  • You are welcome to contact us for Return and Exchange facility, if you find any mistakes in the stitching, color, size, design, or pattern. You will have to send the pictures of the jacket sent to you within 03 business days. Our team will try to resolve your issues without any hassle. 
  • The facility of Return/Exchange cannot be availed if you have ordered a product in bulk, we will not exchanging the sizes as well. As people often misuse this favor by reselling the returned the piece. The size charts we provide our best out there. However, please check twice your measurement before placing an order, to save both your and our time. 
  • In case of when a wrong size has been selected and a customer wants to exchange the item, they are required to pay $60 as restocking fees. 
  • In case of returning for a refund a $50 restocking fee will be subtracted. 
  • The customer will have to pay the shipping charges in case of return or exchange or refund. 
  • The facility of replacement or adjustment for the product color and size will not be available  after 2 business days for standard shipping and 20 hours for fast shipping after the order has been placed. We provide a quick delivery plan, therefore, the product will be sent for processing within 02 business days for shipping and twenty hours for fast shipping once the order is placed. 
  • The request for canceling your order should be made within 24 hours. The following terms and conditions will apply after the allotted time:
  • In case of order cancellation within 03 business days, there will be a direct deduction of 25% from your paid amount.
  • If the order is cancelled just before the shipment process, there will be a direct 40% deduction from the bill.
  • No cancellation of the order will be entertained after seven business days of order confirmation even if it is not shipped yet. 
  • All orders are thoroughly examined b our professional inspectors for the quality of color, stitching, sizing, pattern and leather. We ensure that the best product is delivered to you. However, if during the shipping process the product is damaged you can ask for a replacement of the same jacket in same quality and size. In order to do that you will have to  email us at sales@jacketsexpert.com and let us know the state of the damaged goods. Furthermore, you will also be required to attach the images with the email and do not remove the tag. The above mentioned process should be done within 24 hours. 
  • If the delivery time exceeds 29 working days, you have the right to ask for complete refund including shipping charges for the product you have ordered. You may begin to count the 29 days after the final confirmation of customer and gateway payment confirmation. If you do not receive your order within six working days after the final confirmation from us, you can communicate with customer support team for a tracking number. You are allowed to claim a full refund for the jacket if your product is not shipped within seven working days.